About Us

We were having a really tough time finding insurance for our unique business and tried countless other companies without success.
That was until we found Matrix Insurance which was able to work with us to find the coverage we needed. This has enabled us to grow and are now purchasing all our insurance products from Matrix. Great organisation to work with!

Our business insurance changed to Matrix Insurance after being let down by a large well-known Insurance broking firm. Matrix has been nothing short of amazing and dealing with Claudia with our annual renewals is a pleasure. I can always speak to Claudia if I have a query and nothing is ever a problem. We should have changed to Matrix years ago.

We have been using the Insurance services of Matrix Insurance for many years now.
We have found their service to be excellent, both in regards to their assistance when taking out a new policy, and more importantly, their assistance when a claim needs to be made.
I would highly recommend them to any business.

Oliver and the team at Matrix have arranged our hotel insurance for over 10 years. They are simply the best pub insurance broker in the business. Prompt, communicative and efficient. Highly recommended.

When I purchased my Hotel a few years back, some of our local insurance brokers were quoting insurance some $20-$30K above what Matrix were offering. I signed with Matrix shortly after, and have been 100% satisfied with pricing since then, and I often verbally recommend Matrix when talking with other business owners.

Claudia was incredibly helpful and took the time to explain everything in a way that was easy to understand. She went above and beyond, reviewing our insurance needs and ultimately saved us a lot of time and money. Highly recommend her services!

We have been sourcing all of our business insurance policies through Matrix Insurance since 2017 and the team continue to supply excellent service and timely responses. I have personally recommended several times

Got recommended to use Matrix Insurance when I first started up my business two years ago, and I can’t say a bad word about them. Always willing to help and support with fast response times. Would not look elsewhere, give them a call!

Very thorough and professional. Matrix made an effort to understand exactly what I needed cover which helped my confidence it the extent of my cover but also managed to keep the costs competitive.

The team at Matrix Insurance have been nothing short of amazing. As a small business owner, the amount of care, consideration and support we receive from them is absolutely fantastic. Oliver and his team are super knowledgeable and helpful, I highly recommend Matrix Insurance to any one needing business cover!

I have been insured with Oliver and the team at Matrix insurance for over 18 years. I'm in the Hotel industry. I find that Matrix offer a fabulous service without me having to spend a lot of time thinking about the product. They always find me the best cover and keep me up to date with the correct product for my needs.

Oliver is a great person with great character. He is very trustworthy and provides excellent service. Oliver has made the process of dealing with insurance easy and painless. This is a process I normally dread but he made it easy. He made recommendations that no other agent had ever made all the while saving me $ in the end. I would recommend Matrix Insurance to any of my friends or family.

I have been a Matrix customer for several years and have always been particularly impressed with the level of personal service received. Our policies are competitively priced and cover our needs. I recently had a significant claim and the process was made so much easier by Matrix who understood what was required and got it done. Couldn't be happier.

We have engaged with Matrix Group over numerous years and have found their support and professionalism invaluable, (in all matters to do with insurance) It's great to have this backup and commitment to the best outcomes, especially in a small business environment Matrix team go that extra mile!

Oliver & crew at Matrix have been awesome from day one. Matrix came in with a quote over 20k less than other large name insurers for the same cover. Every year, Oliver looks for the best possible deal for all of our insurance covers. Extremely impressed with the speed, efficiency & help throughout the claims process. I would only ever use Matrix for any future insurance cover. Highly recommend Matrix.

Claudia at Matrix Insurance Group has gone above and beyond every year when the clock ticks down to the dreaded policy renewal time.
Finding and personalising our insurance for our expanding gardening and landscaping company, with ever-changing and growing needs, is second nature to this company and a painless process each and every time.
Claims are also handled professionally for peace of mind, and no question is too big or small.
This is why we have enlisted Matrix services for the last 3+ years, with no plans to change in the future.
10/10

The personal service and someone who helped with the insurance coverage on my hotel, especially the affordability. Oliver spent a great deal of time going through all aspects to resolve my insurance issues.
It was a huge relief to have a great cover that was affordable in these economic times.
I have recommended Oliver and Matrix to my colleagues and friends.

As an independent gym start-up we needed advice on appropriate cover for all our business insurance needs. Oliver and the team at Matrix Insurance helped us find the most appropriate, cost effective insurance for our small business. We would highly recommend Matrix to any other small business start-ups.

I really appreciate Matrix Team for their fabulous work. They assisted me with my insurance needs when I needed them most. We have always received excellent service from them and would recommend them to anyone without hesitation. Service levels exceeded over and above each time.

Thanks Ollie and the guys at Matrix for your assistance in organising insurance for my photography business. It was a bit of a minefield working out what I needed so thank you for making it easy.

I needed help to renew the insurance on our small country pub at a reasonable cost and it was no easy task due to the very tricky nature of insuring pubs. I discovered Matrix Insurance, did some due diligence and then contacted them, even though they were located on the other side of the country. The subsequent journey to a now fully insured pub was relatively easy. Oliver and the team have always responded promptly to my questions, they have kept me informed and have stepped me through any complicated processes – exactly what you would expect from an experienced and professional operation. Thanks team and I look forward to many more years working with you (well, letting you do the work for me).

A professional, responsive brokering firm who always manages to find my business a good deal. My claims process was handled from start to finish without fuss and they were always on hand to answer questions and update me on the progress. Highly recommend.